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Find out about our golden rules

Discover the 7 Golden Rules that keep Clinitalk safe and effective

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Assurance FAQs

The frequently asked questions about assurance

Who is the data controller?
In a healthcare setting, the GP surgery (the supervising organisation) is normally the controller for patient data, not the individual doctor or trainee. That’s because the institution decides the purposes (in this case GP training) and the means (e.g. what system to use). The doctor in training is usually acting as a representative of the controller, under their professional role. They are not normally an independent controller (unless they’re recording for their own, unrelated purposes, outside the remit of their employment/placement.  

How do I decide if I need a DCB0160 for a product?  
Check if the use of the product falls within the scope of DCB0160. DCB0160 defines its scope as applying to IT systems that deliver health or social care. Clinitalk does neither, it is solely an educational tool and therefore is out of scope. We have confirmed this position with ICB's as part of the assurance process.

Has Clinitalk been independently tested for security?
Yes, Clinitalk has been rigourosly tested by independent external  CREST certified bodies against national cyber security standards. That includes penetration testing of its encryption. Integrated Care Boards (ICB) such as in the West Midlands have reviewed the certification reports as part of an assurance process and confirmed compliance. Our certification documents are available in our governance library online. We use high level end to end encryption and our application of encryption was rated excellent on our compliance report. 

Deployment
Clinitalk is available from any modern web browser. No software download or app installation is required. 

view our governance libraryview our trust report
What trainers are saying...

Trainers & RCGP examiners

Dr. LK

GP Trainer

I was impressed by the detail, depth and accuracy of its assessments.

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Dr. SC

GP Trainer

It is a powerful tool that has improved my trainee's structure and consultation speed

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Dr RW

Training Program Director

I was supporting a trainee with neurodiversity who had failed x5. With additional support including Clinitalk they passed on their 6th attempt.

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Dr AP

Trainer

My trainee found it incredibly helpful - it played a big part in helping them pass SCA after a previous attempt, and it definitely made our training time more efficient.

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Dr. SS

GP Trainer

It gives doctors confidence and helps them take responsibility for their own improvement

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Prof AK

RCGP Lead Examiner

I fell in love with Clinitalk. It is an opportunity to level the playing field in the battle against differential attainment

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Dr AA

Training Program Director

Clinitalk accurately represents what occurred during the consultation. It gives precise feedback with good analysis of rationale rooted in consultation theories.

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Dr AP

Trainer

I've found Clinitalk really useful for keeping track of how my trainee is doing and reviewing their consultation feedback.

It gave us a clear picture of their progress which made things much easier.

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